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Complete AI SaaS customer journey

Lettermate covers the full customer journey, from the public website and account creation to letter generation, billing, support, and administration.

Lettermate AI legal letters case study cover

1

connected journey

AI

core product action

Stripe

subscription billing

01

The problem

The business needed customers to understand the service, create an account, produce a letter, and manage a subscription without feeling as if they had moved between different products.

02

What I led

I built the public site and signed-in application together, including letter creation, document history, Stripe billing, account settings, support, and admin tools.

03

What changed

Customers can now move from the first visit to creating and managing letters inside one consistent product and return to their work whenever they need it.

Exceptional work from start to finish. He helped bring our AI-powered SaaS platform to life with clean, scalable code and a great eye for user experience.

AI SaaS product

Next project

Competitor intelligence and planning SaaS